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WHITTIER, Calif. (April 11, 2008) DNP International's
first-quarter sales rose 28.41 percent from the previous
year, fueled by the expansion of its customer base and
larger order amounts from existing customers.
Recently, the raw ingredients industry
has been suffering due to a strain on other raw materials,
such as oil. Price increases, therefore, have become
unavoidable in order for businesses to maintain steady
sales levels.
President David Ji noted that, although
DNP would be justified in significantly raising its
prices, customers would feel more confident in a company
that places customer care above its own profit margins.
"While no company looking to make a profit can
keep price levels exactly the same forever, there are
other incentives and benefits we can offer all our customers,"
he said. "For example, our older customers recognize
that we have not increased our repacking and other service
fees for over three years."
In a slowing economy, DNP's steady
rate of large growth has been impressive. Ji attributed
this success to several factors but stressed the ultimate
importance of customer relations: "We are grateful
to have so many strong relationships that contribute
to the sustained level of growth for our company, and
we look forward to even more growth throughout 2008."
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